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Automation meets creativity: re-defining human contribution

Francesco Oggiano

How machines are revolutionizing the production and distribution of information. Balancing automation and human intervention to ensure quality and transparency, in an interview with Francesco Oggiano. Artificial Intelligence has already changed the way we consume news, and it is also transforming the way we produce them. While technology offers new and incredible opportunities, it is […]

Building tomorrow: the role of AI in transforming society

Cristina Conti

Examining the future of technological evolution on healthcare, education, and environment. The importance of adopting a collaborative approach to create value, in an interview with Cristina Conti. Artificial Intelligence holds the promise of creating cutting-edge solutions that can transform our society in profound ways. It is already influencing the job market, education, healthcare, and environmental […]

Thriving in a Post-AI Journalism Landscape

Mark Perna

Balancing the use of technology to guarantee equity, security, and integrity. Redefining the drivers of digital transformation for journalism and communications, in an interview with Mark Perna. In today’s rapidly digital changing, journalism, as the entire communications world, is tackling the new influences that impact on the way news are created and consumed. The ability […]

Shaping our future, from sustainability to regeneration

Simona Maschi

Exploring the transformative role of technology, from environmental respect to active regeneration, in an interview with Simona Maschi. As technology advances at an exponential rate, shattering existing boundaries daily, the essence of future innovation lies in crafting technology that proposes sustainable solutions to ensure a better world. This innovative approach fosters scenarios based on regeneration, […]

Communications at the age of AI: insights and best-practices

Giulio Xhaet - The Future of Digital Communication

Embracing interdisciplinary innovation in the digital transformation journey. Shaping new frontiers of communication in an interview with Giulio Xhaet. Communication has always been the primary tool to establish connections between people. Knowing how to communicate has become a necessity to enhance relationships. The way we communicate is rapidly and dynamically changed, adapting to new needs […]

Preparing for an AI-driven world: skills, opportunities and challenges

Raffaele Gaito

Building a career in AI, navigating disruptive technologies, and balancing innovation and responsibility in an interview with Raffaele Gaito. Artificial Intelligence can radically transform our world. Today, it is used to increase operative efficiency, to adopt sustainable technological solutions and shrink environmental impact, to support projects improving elements such as precision, speed and risk management. […]

Innovation at the intersection of creativity, technology, and human evolution

Massimo Temporelli

Stimulating the contamination of knowledge to generate new perspectives and solutions. Explore the forefront of the next human transformation in an interview with Massimo Temporelli. Innovation is not just a matter of digital tools and technological progress. It is a continuous journey towards new ways of working, acting, and being. The production of new devices […]

Contact Center Artificial Intelligence – CCAI

Contact Center Artificial Intelligence – CCAI

Conversational AI Revolutionizes Contact Centers: Datwave’s End-to-End Solution Powered by Google Cloud Contact Center Challenges: A Thing of the Past Contact centers and help desks often face challenges such as complex IVR trees, fragmented communication channels, and high agent turnover. Datwave’s innovative solution leverages Conversational AI to address these issues, delivering superior customer experiences and […]

Datwave earns prestigious title as Services Google Cloud Partner of the Year in Italy

Services Google Cloud Partner

Datwave, a Google Cloud Premier Partner, has been awarded the coveted title of “Services Google Cloud Partner of the Year” for Italy. This distinguished award, received at Google Cloud‘s flagship event NEXT ’23 in San Francisco, recognizes Datwave’s outstanding contributions to advancing cloud-based solutions and its unwavering dedication to empowering Italian enterprises with state-of-the-art technology. […]

Datwave Achieves Google Cloud Specialization in Application Development

Google Cloud Specialization - App Development

Datwave is proud to announce the achievement of our second Google Cloud Specialization—Application Development. In addition to the Google Cloud Specialization in Data Analytics, Datwave has now obtained the esteemed Google Cloud Specialization in Application Development. As a Premier Google Cloud Partner, these specializations solidify our position as a trusted provider of advanced cloud solutions […]